Getting in touch with the Poli support team is quick and easy, and can be done directly from the chat screen.
Support is available through three different channels:
- WebChat
Let's start by explaining how to reach support from within the chat screen:
Simply click on the “?” icon located in the side menu, as shown in the image below.
You will have several options at your disposal to make your interaction easier and ensure efficient support:
- Suggestions: Send your ideas or feedback directly to Poli.
- Help Center: Quickly access our articles and tutorials.
- Email Support: Contact us directly via email.
- WebChat: Chat in real-time with one of our agents for immediate support.
Just choose the option you prefer.
Regarding email, you can follow the previous process and select “Support via Email” or send an email directly to [email protected].
If you wish, we also offer support via WhatsApp at +55 62 99980-0123. Just click here and your WhatsApp Web will open.
If you have further questions, in addition to Poli support, you can also access our Help Center at: https://ajuda.poli.digital/en
